Senova Terms of Service

You must be at least 18. If you use the Services for an organization, you confirm you may bind it, and “you” includes that organization. Keep your sign-in details and API keys secret; you are responsible for activity under your account and keys. Tell us at once at hello@senovasys.com if you think either was compromised.

Senova's models are AI systems. Their replies can be wrong, incomplete, outdated or offensive, and can resemble replies given to others. Check anything important. Replies are not professional (legal, medical, financial or other) advice and must not be the only basis for decisions with legal or similarly significant effects on people.

Senova's models run on infrastructure operated by third-party model providers listed on our subprocessors page. Models, features and limits may change or be withdrawn.

Every account starts on the Free plan. Other plans are currently assigned by Senova on request; we don't take payments yet and nothing is charged.

Each plan's exact limits are shown next to its price on the plans page. Limits are measured in usage units and are rolling, not monthly: usage counts against the 5-hour limit for 5 hours and against the 7-day limit for 7 days after it happens, then frees up. A daily fair-use limit also applies and resets at 00:00 UTC. Requests may pause when Senova's cloud capacity is reached. Knowledge bases have monthly allowances, and a single image or video generation has a maximum cost, both shown on the plans page. Limits are shared by everyone in a workspace. When a limit is reached, cloud requests pause until usage frees up; there is no overage charge.

Replies that fail on our side don't count toward your limits. Replies you stop count for the work done before you stopped.

Plan multipliers or comparisons describe the limit they name, not monthly usage.

Changes to limits or prices take effect at your next billing period after at least 30 days' notice, unless needed for security, abuse or law.

Senova model names are Senova products built on and served by third-party models; we may change the underlying model or provider, or route a request to a backup, to keep the service running.

Paid plans are not on sale yet. Prices, billing, renewal, cancellation and refund terms will be added here, with notice, before any paid plan is offered.

The developer API draws on API credit at the per-model prices published in the API documentation. For now credit is granted by Senova, not sold. It is deducted as you use it, has no cash value and isn't transferable, and requests stop when it runs out.

The Services are an early-access (beta) service that is still being tested. Features may change, stop working, be interrupted or be withdrawn at any time, and work, files or settings may be lost. Keep your own copies of anything important.

Senova is an AI system. Its replies, code, files, images, audio and other outputs, and the actions it takes for you (such as editing files, running commands or using connected tools), can be wrong, incomplete, unsafe or unsuitable for your purpose. You are responsible for reviewing outputs and actions before you rely on or use them, and for the results of using them. Don't rely on the Services for medical, legal, financial, safety-critical or other high-stakes decisions without independent professional review.

To the fullest extent the law allows, Senova Systems LLC is not responsible for losses that come from relying on or using outputs or actions you approved or allowed, including in modes where Senova acts without asking you each time. This section works together with the disclaimers and limits below; nothing in it limits rights that the law says can't be limited.

You keep your rights in what you send (“inputs”) and, as between you and us, you own the replies you receive (“outputs”), to the extent the law allows. You give us permission to process inputs and outputs only to provide, secure and support the Services and as described in the Privacy Notice. We don't use your inputs or outputs to train models. You are responsible for your inputs having the rights and consents they need, and for how you use outputs, including checking them and disclosing AI-generated content where the law requires. Senova's voices (read-aloud, voice mode and the voice API) are synthetic: the speech is generated by AI, not recorded from a real person.

You may build products on the API, subject to these terms, the Acceptable Use Policy, rate and spend limits, and the API documentation. Your end users' use of your product is your responsibility; your terms with them must not conflict with ours. Don't share keys, put them in client-side code, or resell plain API access without a written agreement with us.

You can delete your account at any time in Account settings. We may suspend or end access if you breach these terms or the Acceptable Use Policy, if required by law, or to protect the Services or others. Where reasonable we will tell you why and give you a chance to fix the problem first.

The Services are provided “as is” and “as available”, without warranties of any kind, to the fullest extent the law allows. We don't promise the Services will be uninterrupted or error-free.

To the fullest extent the law allows, Senova Systems LLC is not liable for indirect, incidental, special, consequential or punitive damages, or lost profits, data or goodwill, and our total liability for any claim relating to the Services is limited to the greater of the amounts you paid us in the 12 months before the claim and US$100. Some places don't allow these limits, so they may not apply to you.

If you are a business, you will defend and indemnify Senova Systems LLC against third-party claims arising from your inputs, your use of outputs, or your breach of these terms or the Acceptable Use Policy.

New Jersey law governs these terms, without regard to conflict-of-law rules, and courts in New Jersey have jurisdiction, except where your local consumer law gives you other rights. We may update these terms; we'll give notice of material changes by email or in the product before they take effect, and ask you to accept them again where required. Contact:hello@senovasys.com.