Legal
Acceptable Use Policy
Last updated 27 October 2026
This policy is part of the Senova Terms of Service and applies to the chat, the API, and anything built on them.
1. Never allowed
- Sexual content involving minors in any form. We report it to the National Center for Missing & Exploited Children.
- Illegal activity, or content that infringes others' intellectual property, privacy or other rights.
- Malware, phishing, fraud, scams, spam, or help attacking systems you aren't authorized to test.
- Harassment, threats, incitement to violence, or promotion of terrorism or violent extremism.
- Weapons capable of mass casualties (biological, chemical, nuclear, radiological) or instructions for them.
- Impersonating people or organizations, or passing AI output off as human where that deceives people to their harm or where disclosure is required.
- Election or civic misinformation, and deceptive synthetic media of real people.
2. Allowed only with care
Decisions with legal or similarly significant effects on people (credit, housing, employment, insurance, health, legal matters, education) must not be made by the Services alone: keep a qualified human in the loop and follow the laws that apply to that decision.
3. Protecting the Services
- Don't get around rate limits, usage allowances, credit, or suspensions, including by opening several free accounts.
- Don't probe, scan, overload or attack the Services, or access accounts, keys or data that aren't yours.
- Don't try to extract model weights or systematically collect outputs to build a competing model service.
- Don't share or publish API keys, or let others use your account.
4. Reports and enforcement
Report abuse or security problems to hello
Questions? Email hello